Frequently Asked Questions
Everything you need to know about our outdoor-inspired apparel and accessories.
What is the standard shipping timeframe for orders?
We offer standard shipping within 3-5 business days. Express shipping options are available at checkout for those who need their adventure gear sooner.
How do I return an item if it doesn't fit?
We offer a 30-day return policy on all unworn items with original tags. Simply use our online portal to generate a return label and drop it off at your nearest collection point.
Are your materials sustainably sourced?
Sustainability is at our core. We use organic cotton, recycled polyester, and PFC-free finishes across our range to ensure our clothing respects the environments we love to explore.
How should I care for my Passenger garments?
To prolong the life of your clothing, we recommend washing at 30°C, air drying, and avoiding harsh chemicals. Specific care instructions can be found on the internal label of each product.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options such as Klarna and Clearpay to make your shopping experience as seamless as possible.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping costs and delivery times vary based on the destination and are calculated automatically at checkout.